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Inpatient Visits

Useful information for visiting patients: timetables and how to behave

Information and standards


Visiting hours for patients

Visiting hours are extensive and distributed throughout the day, so as to facilitate visits by family and friends. For specific care needs, visiting times and procedures may be subject to changes, which will be communicated by the ward staff.

Pisa Hospital:

  • SUB1 SUB2 INPATIENT WARD: every day from 1:00 pm to 7:00 pm
  • Cardiological ICU/Paediatric ICU: daily from 1:00 pm to 2:30 pm and from 5:30 pm to 7:30 pm

Massa Hospital:

  • ADULT INPATIENTS: daily from 07:00 am to 08:00 am, from 12:00 pm to 2:30 pm and from 5:00 pm to 8:00 pm
  • INTENSIVE CARE FOR ADULTS: preferably from 6:30 pm to 8:00 pm, only one visitor at a time, compatible with the needs of the department
  • PAEDIATRIC INPATIENTS: every day from 07:00 am to 08:00 am, from 12:00 pm to 2:30 pm and from 5:00 pm to 8:00 pm
  • PEDIATRIC INTENSIVE CARE: preferably from 12:30 pm to 6:00 pm, only one visitor at a time, compatible with the needs of the department.

Children under the age of 12 and persons with contagious infectious diseases (e.g. flu) are not allowed access to the wards.

At this particular time, only one visitor (family member or caregiver) holding the COVID-19 green pass is allowed access, and the visiting hours are as follows:

Pisa Hospital: from 3:00 pm to 5:30 pm

Massa Hospital: from 5:30 pm to 6:00 pm


Standards of hygiene, health and behaviour

Visiting a patient admitted to the hospital requires compliance with some simple hygiene rules, in the interest of protecting the health of the patient and the visitor:

  • disinfect hands with the hydroalcoholic gel placed at the entrance of each room, before and after the visit;
  • do not sit on patients’ beds;
  • do not place clothes and objects (bags, newspapers, etc.) on patients’ beds, tables, bedside tables;
  • avoid touching medical devices;
  • stay at home if you are sick or not in perfect health;
  • do not crowd the hospital room: the ideal would be one visitor per patient, and in any case never more than two;
  • before bringing food and/or flowers it is better to check that this is allowed. Although home-cooked food and flowers are sources of good cheer for the sick person, this can be a risk for patients on special diets, and flowers and plants can be sources of allergies or infections;
  • if the person to be visited is in isolation, before entering, ask the nurses what the rules of the department are (for example, if you have to wear masks or protective gowns). When visiting more than one patient, hands should be washed when entering and/or leaving each room;
  • observe the ban on the use of mobile phones, where indicated.

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